COVID-19 is upon us. As an MSP, you are likely to find that many of your customers are working from home. Many of your employees may do the same.
Preparing for working from home includes establishing the right work-from-home culture, plan for on-site work, organizing proper communication, defining software, hardware and network requirements, considering remote access security and preparing the customers.
In this guide you will find steps for keeping both your own MSP business and your clients' businesses operating smoothly during the mass transition to remote work.
This whitepaper covers main tips for:
- Preparing your team
- Preparing your customers
- Choosing appropriate tools